Help and contact

A question about Acto, a problem, something to report: how to reach us and find an answer.

Last updated: 2026-10-11

Write to us

Email us at contact@acto.re. A person from the team will answer, in English or French.

To help us help you quickly, tell us your phone model, what you were doing and what happened.

Report content or a person

In the app, every clip, photo, comment, troupe message, profile and analysis can be reported: tap the “•••” menu or the flag icon, then Report. You can also block someone from their profile.

The team reviews every report within 24 hours.

Frequently asked questions

• Forgot your password: on the sign-in screen, tap “Forgot password?”. You’ll receive an email to choose a new one.
• Import a script: in the Texts tab, add a scene from a PDF, a Word document, a photo of a page, or type it in directly.
• Microphone or camera denied: open your phone’s settings, then Acto, and allow the microphone or camera.
• Delete your account: how to do it.
• Your data: our privacy policy.

Who publishes Acto

Arnaud CHIKHANI, 37 rue Saint-Ambroise, 75011 Paris, France.